Privacy Policy

Your Privacy Matters

At MIJILO, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, place an order, or communicate with our customer support team.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

To provide our products and services, we may collect information including:

Personal Information

  • Full name

  • Email address

  • Shipping address

  • Billing address

  • Phone number

  • Company name (for wholesale customers)

Order Information

  • Products purchased

  • Order history

  • Payment details processed through secure payment providers

  • Shipping information

  • Transaction records

Technical Information

When you browse our website, certain information may be collected automatically, including:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Pages visited

  • Time spent on the website

  • Referral source

This information helps us improve website performance and enhance your shopping experience.

How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Provide customer support

  • Respond to inquiries

  • Manage wholesale accounts

  • Arrange shipping and delivery

  • Process returns and refunds

  • Improve our products and website

  • Send order confirmations and shipping updates

  • Prevent fraudulent activity

  • Maintain website security

  • Improve overall customer experience

Payment Security

MIJILO does not store your complete payment card information.

Payments are securely processed through trusted third-party payment providers using industry-standard security technologies.

Cookies

Our website uses cookies and similar technologies to:

  • Remember your preferences

  • Improve website functionality

  • Analyze website traffic

  • Enhance browsing performance

  • Support shopping cart functionality

You may choose to disable cookies through your browser settings; however, doing so may affect certain website features.

Information Sharing

We respect your privacy.

We do not sell, rent, or trade your personal information to third parties.

Your information may be shared only with trusted service providers when necessary to support our business operations, including:

  • Payment processing

  • Shipping and logistics

  • Website hosting

  • Customer support

  • Analytics services

These service providers are authorized to use your information only for the services they perform on our behalf.

Data Security

We implement appropriate technical and organizational measures to help protect your personal information against unauthorized access, disclosure, alteration, or misuse.

While no online system can guarantee absolute security, we continually work to maintain a secure shopping environment.

Data Retention

We retain personal information only for as long as necessary to:

  • Complete transactions

  • Provide customer support

  • Maintain business records

  • Improve our services

  • Meet operational requirements

When information is no longer required, it is securely deleted or anonymized where appropriate.

Marketing Communications

If you subscribe to our newsletter or promotional emails, you may receive updates about new products, special offers, and wholesale opportunities.

You may unsubscribe from marketing communications at any time by using the unsubscribe link included in our emails.

Third-Party Services

Our website may contain links to third-party websites or services.

MIJILO is not responsible for the privacy practices or content of external websites. We encourage visitors to review the privacy policies of any third-party sites they visit.

Children's Privacy

Our website and services are intended for business customers and general consumers and are not directed toward children.

We do not knowingly collect personal information from children.

Updates to This Privacy Policy

MIJILO may update this Privacy Policy from time to time to reflect improvements to our services or website operations.

The latest version published on this page will always apply.

Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us.

MIJILO

Email: support@mijinshu.com

Our customer support team is always happy to assist you with any privacy-related questions or concerns.